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Calling Card - FAQ's

How can I get a Primus Canada Calling Card?
As a Primus Canada customer, you can call our Customer Service number at 1-877-704-4269 to order your Calling Card today.

How long does it take for me to receive my Calling Card?
Approximately 10 days by mail.

How do the Calling Card calls appear on my bill?
Calling Card calls appear on your bill identifying when the call was made, the location from where the call was made and the destination number.

What happens if I lose my Calling Card?
If your card is lost or stolen you should call our Customer Service number immediately at 1-877-704-4269.
Can I use my Calling Card from Overseas locations?
Yes. The Primus Calling Card can now be used from over 25 overseas locations.

Customer Service

  • If you would like to switch to Primus Canada and request a complimentary Calling Card or,
  • If you are already a customer and would like to order a Calling Card or inquire about the rates call us today at 1-877-704-4269.